These are the rules for using Framio, as a host or as a guest at an event.
1. Agreement
These terms govern your use of Framio (framio.events), operated by VDA Solutions LLC, a New York limited liability company ("VDA Solutions", "we", "us"). By creating an account or using Framio (including as a guest taking photos at an event) you agree to them and to our Privacy Policy. If you do not agree, do not use the service.
2. The service and accounts
Framio lets hosts create events where guests capture photos and GIFs through a QR code and see them on a live wall and gallery. You must provide accurate account information, keep your password secure, and are responsible for activity under your account and for co-hosts you invite. You must be at least 18 (or the age of majority where you live) to create an account.
3. Acceptable use
You may not use Framio, and hosts may not allow it to be used, to upload, display or share:
unlawful content, or content that infringes someone's rights;
sexual content involving minors, or any sexually explicit content;
harassing, hateful, threatening or abusive content, or content that exposes people without their consent;
malware, or anything that attempts to disrupt, scrape, overload or bypass the protections of the service.
We may remove content or restrict access that we reasonably believe violates these terms.
4. Host responsibilities: consent and local law
If you host an event, you are responsible for telling your guests that photos will be taken and shown publicly on the live screen and gallery, for obtaining any consents required, and for following the laws that apply to recording, photographing and publishing images where your event takes place, including special rules for minors and for private venues. Hosts may only email their guests in line with the law. Framio shows a short notice to guests before they start, but that notice does not replace your own obligations.
You are responsible for moderating your event. Use the moderation tools (approve-first mode, hide and delete) to keep the wall appropriate, and remove content promptly when a guest or Framio asks you to.
5. Content and license
Guests keep whatever rights they have in their photos, and the arrangement between a host and the guests at their event (including any permission to use the photos afterwards) is between them; Framio is not a party to it. You grant Framio a limited, non-exclusive, worldwide license to store, process, transmit and display the content you or your guests upload, solely as needed to operate the service for your event (for example generating thumbnails, showing photos on the wall and gallery, and letting hosts and guests download them). We do not claim ownership of your content and do not use it for marketing without your permission. You promise you have the rights needed to grant this license.
6. Text messaging terms
Program name: Framio event texts, operated by VDA Solutions LLC (doing business as Framio). By entering your mobile number on an event page, and, for marketing messages, ticking the separate consent checkbox, you agree to receive text messages as described here.
Messages: links to your photos and the event gallery, and, only if you ticked the marketing checkbox, recurring marketing texts (news and offers) from the event host sent via Framio.
Consent is not a condition of any purchase.
Message frequency varies by event. Msg & data rates may apply.
To cancel, reply STOP at any time. You will receive one confirmation message and no further texts.
We may suspend or terminate accounts or events that violate these terms, create legal risk, or abuse the service, with notice where practical. You may stop using Framio and delete your events and account at any time. Sections that by their nature should survive (such as liability limits and the license needed to complete deletions and legal obligations) will survive.
8. No warranty
Framio is provided "as is" and "as available". We do not promise it will be uninterrupted, error-free or fit for any particular event. Events are live and depend on venue Wi-Fi, guests' devices and third-party infrastructure, so have a backup plan for anything critical, and download photos you need to keep.
9. Limitation of liability
To the maximum extent permitted by law, VDA Solutions LLC and its owners and contractors are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data or lost event opportunities. Our total liability for any claim relating to the service is limited to the greater of the amount you paid us in the 12 months before the claim or US $100. Some jurisdictions do not allow certain limits, so they may not fully apply to you. You agree to indemnify us against claims arising from content you or your guests upload in violation of these terms or from your failure to obtain required consents.
10. Governing law
These terms are governed by the laws of the State of New York, without regard to conflict-of-laws rules. Disputes will be brought in the state or federal courts located in the State of New York, and you consent to their jurisdiction. Nothing in these terms limits any rights you have under consumer-protection laws that cannot be waived.
11. Changes to these terms
We may update these terms. The "last updated" date shows the current version. For material changes we will notify account holders by email or in the app; continuing to use Framio after the change means you accept it.
12. Contact
VDA Solutions LLC. Email: hello@framio.events. We respond to privacy and legal requests by email.